Quick Start

Create Your Account #

Trackberry uses passwordless authentication — no passwords to remember. Here's how to get started:

1. Visit trackberry.ag and click Get Started
2. Enter your email address
3. Check your inbox for a magic link
4. Click the link to sign in — you're authenticated!

Magic links expire after 20 minutes for security. If yours has expired, simply request a new one.

Set Up Your Organization #

After your first sign-in, you'll be guided through creating your organization:

1. Choose a name — This is your company or team name (e.g., "Acme Fresh Produce")
2. Get your slug — A URL-friendly identifier is auto-generated (e.g., acme-fresh-produce). You can customize it.
3. You're in! — You'll be redirected to your organization dashboard

Your organization is accessible at trackberry.ag/your-slug/dashboard.

Invite Your Team #

Add team members to collaborate:

1. Navigate to Members in your organization menu
2. Click Invite member
3. Enter their email and choose a role:
   • Member — Can view shipments and data
   • Admin — Can manage settings, invitations, and approved senders
   • Owner — Full access including organization management

Roles hierarchy:

Owner > Admin > Member
  │       │       │
  │       │       └── View shipments, documents, pallets
  │       └────────── + Manage settings, members, checks
  └────────────────── + Organization settings, billing

Configure Quality Checks #

Set up automated rules to validate incoming shipment data:

1. Go to Settings > Checks in your organization
2. Enable the checks relevant to your operation
3. Configure thresholds and rules

Checks run automatically whenever new document data is extracted.

Receive Your First Shipment #

You're ready to receive your first shipment! There are two ways:

Option A: Email Integration #

Forward packing lists and quality documents to your organization's email inbox. Trackberry will automatically process them.

Option B: Direct Upload #

1. Go to Shipments > New Shipment
2. Upload your packing list (PDF, Excel, or image)
3. Watch as Trackberry extracts pallet data automatically
4. Review and approve

What's Next? #

• Learn about Quality Checks in detail
• Set up Tracking & Notifications for stakeholders
• Explore the API for programmatic access